Beverly Gaspi

Experienced Customer Service Representative

I have a 10 year experience in customer service from 2 top notch call center company in the Philippines.

I am very passionate about what I do and a hard worker. A fast learner and can adapt to any changes be it work environment or policies.

 

Last Resume Update January 4, 2018
Address Dubai, United Arab Emirates
E-mail bevpgaspi0127@gmail.com
Phone Number 0545935861

Experience

Optum Global Solutions, Inc
Clinical Administrative Coordinator
Mar 2012 - Dec 2017
Validate inpatient hospitalization cases/notification based on USA state guidelines. Obtain birth outcome information for all deliveries and create Pregnancy Outcomes Assessment. Approve maternity case based on federal mandate.
Do inbound calls from doctors, hospital and other medical facility about claims, benefits, eligibility.
Do outbound calls to doctors, providers, hospitals and other medical facilities for verification and other issues.
Additional task, bright idea point of contact.

Education

Aquinas University of Legazpi
Bachelor of Science in Business Administration Major in Management
Jun 2003 - Apr 2007

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