CUSTOMER SERVICE EXECUTIVE REQUIRED

at Precision Corp
Location Dubai, United Arab Emirates
Date Posted March 13, 2019
Category ADMIN JOBS
Job Type Full-time

Description

We need suitable candidates to fill the position of Customer Service Executive in Dubai.

Industry: Freight Forwarding

Job Details:

  • Answer calls professionally to provide information about products and services.
  • Obtain details of complaints.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.
  • Process orders, forms and applications.
  • Follow up to ensure that appropriate actions were taken on customers' requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.

Job Requirements:

  • High school diploma or Associate degree in a business-related field preferred.
  • Candidate for this role will have a strong command of the company‚Äôs customer service policies.
  • Familiar with CRM systems.
  • Quality Focus,Attention to Detail.
  • Excellent communication and presentation skills.
  • Strong phone contact handling skills and active listening.
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