CUSTOMER SERVICE EXECUTIVE IN UAE

at Esquire Enterprises
Location Dubai, United Arab Emirates
Date Posted January 13, 2019
Category ADMIN JOBS
Job Type Full-time

Description

We are hiring experienced candidates to fill the vacancy of Customer Service Executive in Dubai.

Industry: Trading

Job Details:

  • Answer calls professionally to provide information about products and services.
  • Obtain details of complaints from customers and resolve the complaints.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments.
  • Process orders, forms and applications.
  • Follow up to ensure that appropriate actions were taken on customers' requests.
  • Refer unresolved customer grievances or special requests to designated departments for further investigation.

Job Requirements:

  • Candidate should have Bachelor Degree.
  • Proficient in MS Applications.
  • Good communications skills.
  • Interpersonal skills.
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