|Location||Dubai, United Arab Emirates|
|Date Posted||January 13, 2019|
We are hiring experienced candidates to fill the vacancy of Customer Service Executive in Dubai.
- Answer calls professionally to provide information about products and services.
- Obtain details of complaints from customers and resolve the complaints.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments.
- Process orders, forms and applications.
- Follow up to ensure that appropriate actions were taken on customers' requests.
- Refer unresolved customer grievances or special requests to designated departments for further investigation.
- Candidate should have Bachelor Degree.
- Proficient in MS Applications.
- Good communications skills.
- Interpersonal skills.