CUSTOMER SERVICE EXECUTIVE

at Hilti Group
Location Dubai, United Arab Emirates
Date Posted February 13, 2018
Category Admin Jobs
Job Type Full-time
send cv to ae.careerswebsite@hilti.com

Description

Hiliti is a reputed provide leading-edge tools, technologies, software and services for the global construction sector. Company now looking for an AMS Customer Service Representative (Reference No: AMSCSR01) to fill the available post.

Job Details:
As a customer service representative, you’ll be front-of-house for our esteemed and trusted brand. Ours is a premium product, and our customers expect outstanding service to match. When they call for advice, you’ll be there to answer any questions and to give each client relationship a friendly, personal touch. You’ll have a number of accounts, including small and large businesses, and you’ll deal with a range of specific Hilti products.
As part of our high-performing sales team, your job is about fostering our strong relationships to create loyal business partners. This means using your product knowledge to find solutions to their needs and to cross-sell our innovative tools with additional software and services. Your interaction with our customers is integral to both the success of our company and your promising career.

Job Requirements:

  • A degree would be great, but we’re more interested in your enthusiasm to learn and your dedication to delivering superior customer service.
  • An excellent telephone manner.
  • Exceptional interpersonal and negotiation skills
  • Good computer skills (ideally SAP)
  • High commitment to customer satisfaction.