CUSTOMER SERVICE EXECUTIVE

at BLS International
Location Dubai, United Arab Emirates
Date Posted June 17, 2018
Category Admin Jobs
Job Type Full-time
send cv to careers@blsindiavisa-uae.com

Description

BLS International Services is an exclusive trusted partner to Consulate General of India, UAE which manages the Administrative Function of the Visa and Passport Applications process. Now they hiring suitable candidates to fill the vacancy of Customer Service Executive.

Job Details:

  • Complete documentation check and verification as per the standards and guidelines set by BLS and/or Embassies.
  • Answering queries of applicants/Customers.
  • Promotion of Value Added Services.
  • Timely issuance of token for Value Added Services/Submission accordingly.
  • Form Filling of the applications as per the requirement.
  • Communicating with the customers in a polite and helpful manner.
  • Constantly updating self on the updates set by Embassy.
  • Fast typing to ensure the waiting time is less.
  • Reconfirms the validity of the passport, visa, and category applied for and photographs even after the verification done by the service desk at the reception.
  • Responsible for complete data entry with no errors.
  • Accepts charges in cash and issue receipts without fail.
  • Explains post submission procedure to the applicant and informing them how to track his/her application.
  • Make a final check on the application by verifying all the important details and assure that there are no mistakes.
  • Attach category wise file reference barcode stickers on the application form and back of the passport.
  • Tagging of the application by colour coding as required.
  • Tallying and accounting of day end cash.

Job Requirements:

  • Female candidates with one to two years experience.
  • Good Communication and interpersonal skills.
  • Should have a valid residence visa in UAE.
  • Ability to interact with people.
  • Good typing skills in the computer system.
  • Should be flexible in working location and working hours.
  • Should be a Graduate in any Discipline.